Author: nate

I Don’t Believe in Happy Customers

I’ve been spending a lot of time with Medical professionals lately. No, it’s not because I’m developing an illness, but it has come with the territory of dating someone in Medical School. Guaranteed at least one person at Medical social functions asks “So are you in Medicine as well?” Hah. No. But once that question escapes their mouths, they’re about… Read more →

What is Customer Success?

It’s been a long time since I’ve written a blog, and that’s entirely because I’ve been engrossed completely in a new employment situation. About four months ago, I took a job as the Customer Success Manager at a Social media lead generation platform. However, I’m in a bit of a unique situation.  You see, I’m the Customer Success Manager (we’re currently hiring… Read more →

Are we in a Content War?

I remember it well – I was in college and I was sitting with a friend at Uptown Espresso on Westlake Ave in South Lake Union, Seattle.  “Create Relevant Content,” he told me.  “This is the most important marketing lesson you will learn.” Fast forward a few years and here I am, in the belly of the beast.  This week… Read more →

5 Reasons to Never Start a Blog

Here it is.  My newly minted blog.  With all the fits and starts here, it’s a wonder that I actually cleared out some webspace, downloaded the updated WordPress version, opened a new MySQL database, ran the “famous 5-minute install,” picked a theme and started this at   Let me welcome you to my brand new blog by telling you… Read more →